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Frequently Asked Questions

Some of the most common questions we get asked…

If you have any questions do not hesitate to get in touch.

What pests do you treat?

We handle a wide range of pests, including rodents like rats and mice, insects such as wasps, bees, bed bugs, and cockroaches, as well as birds such as pigeons and gulls. We also specialise in treating wood-boring insects.

If your specific issue isn’t on this list, please contact us to discuss how we can help.

Are your treatments safe for my family and pets?

Your safety is our top priority. We use industry-approved products and methods that are safe for your family and pets.

We are also Wildlife Aware accredited, meaning our treatments are designed to minimise risk to other animals.

Do you offer an emergency service?

We provide a prompt and responsive service for urgent pest issues. Our team works to address your problem as quickly as possible to prevent further damage or distress to your home or business.

How much will it cost?

The cost of our service depends on the type of pest, the size of the infestation, and the specific treatment required. We’ll always provide a clear, no-obligation quote before we begin any work.

Can you help with commercial pest control?

Absolutely. We work with many commercial clients, including restaurants, care homes, and other businesses.

We can develop a customised pest management plan to ensure your business remains compliant with health and safety regulations.

How do I know if I have a pest problem?

Common signs of a pest problem include droppings, gnaw marks on food or property, strange noises in the walls, or visible pests. If you’re unsure, we can conduct a professional survey to identify any issues.

Will you need to visit my property more than once?

It depends on the type of pest and the severity of the infestation. We’ll provide a clear treatment plan during our first visit and let you know what to expect in terms of follow-up appointments.

Do you offer long-term pest control contracts?

Yes, we provide ongoing service plans for our commercial clients. These contracts include regular inspections and preventative treatments to ensure your property remains pest-free throughout the year.

Why does my business need a pest control service?

Pest infestations can significantly damage your business’s reputation, especially in sectors like food service or hospitality. Our proactive, preventative service is tailored to your needs, reducing the likelihood of a major infestation and protecting your business.

What's the best way to stop rats from getting into my property?

We have expert knowledge in locating rodent entry points and offer a variety of proofing techniques. We can block holes, fit mesh, and install sewer rat flaps, to name just a few, to stop rodents from gaining access to your property.

Can you protect solar panels from birds?

Yes. Pigeon droppings underneath solar panels can attract flies, and the build-up of guano can also reduce the panel’s efficiency. We provide a complete solution by installing wire mesh cut to fit each edge of the solar panel, which prevents birds from roosting underneath.

Is it possible to move a bees' nest?

In most cases, bees can be successfully and humanely relocated with assistance from our local beekeeping association. A site survey is required first so we can provide advice on the best way forward.

What should I do about a moth infestation?

We’ll need to carry out a site survey to identify the type of moth and the appropriate course of action. An insecticidal treatment will likely be required.

I think I have bed bugs in my house, what should I do?

We have over 10 years of experience dealing with bed bugs and have successfully treated infestations of all sizes. We’ll carry out a site survey to assess the extent of the infestation and then devise a specific treatment plan.

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